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Performio named a Strong Performer in The Forrester Wave™: Sales Performance Management Solutions For Incentive Compensation

Is Your Incentive Compensation Software not Xactly Working Out?

Meet Performio, the only enterprise grade commission technology that is flexible, scalable, and easy to use.

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Former Xactly
Customers that Now Use Performio

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Performio
The Last ICM Software You'll Ever Need

You need a partner that is there to support your needs with a self-service platform to be self-sufficient,
a top notch support team when you run into challenges, and an overall technology that gives you efficient, accurate, and timely commission calculations. If you were promised self-service with full support and got a black box…And it isn’t working Xactly how you were promised it would, we’ve got your back. When you need support at Performio, the problem is solved with Performio before it’s even acknowledged by Xactly.

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Xactly Customer Pain Points

Not Easy to Use: Xactly is difficult to use, lack of self-service capabilities means organizations have a high dependency on expensive professional services.

Poor Data Integration: Xactly has a rigid data model and organizations must change their data in order to integrate and/ormanage their data, which often leads to failed implementations.

Outdated User Interface: Xactly’s UX is outdated and notintuitive, giving sales comp admins a steep learning curve and the sales rep dashboard isn’t utilized by sales reps.

Poor Customer Support: Xactly’s customer support is inconsistent and unreliable and they often leave customers hanging by closing support tickets without a resolution.

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Performio Has Happy Customers

Performio Support by the Numbers:

  • 99.7% Customer Satisfaction Rating
  • 110% Net Customer Retention
  • 99.5% *Average Human First Response Time vs SLA
  • 8.5 hour Median Problem Resolution Time
  • 8.9/10 Average Implementation Rating

Hear from the Organizations
that Switched from Xactly to Performio

Key Distinctions Xactly (Rule-Based) Formula-Based Systems Performio (Component Based)
Flexibility: Handling complex plans and calculations Medium High High
Performance: Processing high volumes of data and transactions Low Low High
Ease of use: Maintenance and self-serve capabilities Medium Medium High
Scalability: Maintaining complex plans during growth Medium Low High
Accuracy: Low error risk plus easy issue tracking and resolution Low Low High
Familiarity: Common and easy to learn interface Medium High Medium

Get the Performance You Need
when Your Incentive Compensation Software Team Doesn’t Xactly Have Your Back